Shipping Information

Everything You Need to Know About Ordering from Nashville Toffee Company

When It's ColdPack Season!

Shipping chocolate is more difficult during the warmer seasons. Please review our shipping policies before placing your order. When shipping to destinations over 75 degrees and/or with longer transit times, we may upgrade your shipping to 2-Day Express. Cooling materials and an additional summer handling charge will be added to all orders April-September (may be earlier or later if necessary). To ensure that your order arrives in the condition it left our store, orders may be held until the following Monday.

Shipping Deadlines

To ensure arrival in time for each holiday, please place your order by 10:00 am CST on the following dates:

Thanksgiving - November 23, 2023
Ground - November 17
2-Day Express - November 20
Standard Overnight - November 21

Hanukkah - Sundown, December 7, 2023
Ground - December 1
2-Day Express - December 5
Standard Overnight - December 6

Christmas - December 25, 2023
Ground - December 18
2-Day Express - December 20
Standard Overnight - December 21

Valentine’s Day – February 14, 2024
Ground - February 8
2-Day Express - February 12
Standard Overnight - February 13

Easter - March 31, 2024
Ground - March 25
2-Day Express - March 27
Standard Overnight - March 28

Passover - Sundown, April 5, 2024
Ground - March 29
2-Day Express - April 3
Standard Overnight - April 4

Mother's Day - May 12, 2024
Ground - May 6
2-Day Express - May 8
Standard Overnight - May 9

Father's Day - June 16, 2024
Ground - June 10
2-Day Express - June 12
Standard Overnight - June 13

Rosh Hashanah - Sundown Oct 2, 2024
Ground - September 26
2-Day Express - September 30
Standard Overnight - October 1

Shipping Methods

FedEx Ground - May not be available in warmer months

Estimated shipping time 3-5 days.
During holiday periods, you may experience some delays in shipping times. Please allow for this when placing your order.
If ordering more than $1,050, please contact us to arrange customized shipping.

FedEx 2 Day Express

Estimated shipping time 2-3 days
2-day delivery if an order is placed before 10:00 am CST. 3-day delivery if an order is placed after 10:00 am CST.
During holiday periods, you may experience some delays in shipping times. Please allow for this when placing an order.
If ordering more than $1,050, please contact us to arrange customized shipping.

FedEx Standard Overnight

Estimated shipping time 1-2 days.
Next day delivery if an order is placed before 10:00 am CST. Delivery in 2 days if an order is placed after 10:00 am CST.
During holiday periods, you may experience some delays in shipping times. Please allow for this when placing your order.
If ordering more than $1,050, please contact us to arrange customized shipping.